Meet your Iglu Team
The team is available to to help, no matter what. Get to know us here!
How to contact us:
- Pop down to see us at the front desk
- Email us at [email protected]
- Call the front desk on 07 3085 3434
- Contact the Resident Leaders (RLs) on 0451 513 282

Lachlan
Hello, my name is Lachlan Waters and I’m the Regional General Manager at Iglu.
I grew up in country New South Wales and have a work history in Project Management and Service Recovery roles in the Aviation sector. I’ve been working in student accommodation for over a decade, and I like ensuring all residents in my care are safe and engaging with the local community.
I have a passion for different cultures and cuisines. I enjoy getting to know people, hearing about their experiences and what makes them happy. I spend my spare time enjoying the great outdoors with my wife and three children.

Ricardo
Hi everyone, I’m Ricardo, your new Facilities Manager!
I made the move from Brazil four years ago and honestly, I’ve never looked back! Life in Australia has been an incredible adventure and I love it here.
I’m brand new to the Iglu family, having just joined in March 2026, and I’m so excited to get to know everyone and become part of this community.
I`m always keen to have a chat, so please don’t be shy, come say olá any time! 😊

Tyler
Hiya, my name is Tyler. I am the Assistant General Manager. I joined Iglu at the beginning of 2023 as a Customer Service Coordinator moving from New Zealand, where I worked in property management.
If you cannot find me at Iglu, I am probably spending time with my family or going on roadies or camping. I love meeting new people, so please come down and have a chat.
Enjoy your stay! And I can’t wait to meet you 😊

Hannah
Hi! My name is Hannah and I joined Iglu Brisbane City from the Gold Coast, moving here in 2024.
I love movies, video games, music, and anything arty. I’m always down for a coffee and a chat (about anything and everything) and I love meeting new people.
Please feel free to come say hi whenever you see me at the front desk or around the property.

Hope
Hi there, I’m Hope. I’m obsessed with Broadway and musical theatre and often break out into show tunes when no one is around. I have many hobbies including, roller skating, trampolining, go karting, script writing and painting. I couldn’t pick one so I had to try them all! I can’t resist a chat, so if you see me around, come say hi.

Leah
Hi everyone!
My name is Leah, and I joined the Iglu Brisbane City team in March 2026 as a Customer Service Coordinator.
I’m originally from Germany and came to Australia in November 2025 as a backpacker. What started as a side quest adventure eventually led me to Brisbane and I’m so glad it did!
I absolutely love traveling the world and learning new languages. So feel free to stop by the front desk anytime! I’d love to hear your recommendations on places I should visit whether from your home countries or favorite cities. And if you’d like, teach me a few words in your language too!
Looking forward to meeting all of you.

Lachlan
Hello, my name is Lachlan Waters and I’m the Regional General Manager at Iglu.
I grew up in country New South Wales and have a work history in Project Management and Service Recovery roles in the Aviation sector. I’ve been working in student accommodation for over a decade, and I like ensuring all residents in my care are safe and engaging with the local community.
I have a passion for different cultures and cuisines. I enjoy getting to know people, hearing about their experiences and what makes them happy. I spend my spare time enjoying the great outdoors with my wife and three children.

Ricardo
Hi everyone, I’m Ricardo, your new Facilities Manager!
I made the move from Brazil four years ago and honestly, I’ve never looked back! Life in Australia has been an incredible adventure and I love it here.
I’m brand new to the Iglu family, having just joined in March 2026, and I’m so excited to get to know everyone and become part of this community.
I`m always keen to have a chat, so please don’t be shy, come say olá any time! 😊

Tyler
Hiya, my name is Tyler. I am the Assistant General Manager. I joined Iglu at the beginning of 2023 as a Customer Service Coordinator moving from New Zealand, where I worked in property management.
If you cannot find me at Iglu, I am probably spending time with my family or going on roadies or camping. I love meeting new people, so please come down and have a chat.
Enjoy your stay! And I can’t wait to meet you 😊

Hannah
Hi! My name is Hannah and I joined Iglu Brisbane City from the Gold Coast, moving here in 2024.
I love movies, video games, music, and anything arty. I’m always down for a coffee and a chat (about anything and everything) and I love meeting new people.
Please feel free to come say hi whenever you see me at the front desk or around the property.

Hope
Hi there, I’m Hope. I’m obsessed with Broadway and musical theatre and often break out into show tunes when no one is around. I have many hobbies including, roller skating, trampolining, go karting, script writing and painting. I couldn’t pick one so I had to try them all! I can’t resist a chat, so if you see me around, come say hi.

Leah
Hi everyone!
My name is Leah, and I joined the Iglu Brisbane City team in March 2026 as a Customer Service Coordinator.
I’m originally from Germany and came to Australia in November 2025 as a backpacker. What started as a side quest adventure eventually led me to Brisbane and I’m so glad it did!
I absolutely love traveling the world and learning new languages. So feel free to stop by the front desk anytime! I’d love to hear your recommendations on places I should visit whether from your home countries or favorite cities. And if you’d like, teach me a few words in your language too!
Looking forward to meeting all of you.








